Returns

Products purchased within 14 days and which are eligible for sale or defective can be returned.

 

Return policy does not apply to:

-used and worn items as well as products that show signs of wear such as odor

-hygiene products such as handwraps, mouth guards, groin and breast protectors

-tea

-punching bags, standing punching bags and wrestling knuckles

-jigsaw and wrestling mats

 

The customer is responsible for the return shipping charges, unless a wrong or defective product was dispatched. Products ordered to a parcel terminal can be returned using the original code at the expense of Budopunkt, but the cost of return shipping will be deducted from your refund.

Products can be exchanged, but the customer is responsible for the transport costs incurred.

 

Return process

Send an email to info@budopunkt.eu with the subject line 'Return'. Add your order number, reason for product return, name and bank account number. Wait for a confirmation from our customer service.

Pack the item(s) you wish to return, include the completed return form and send the parcel back to us. When using a parcel terminal, send it to 'Mustika keskus'; for courier delivery, the shipping address is Budopunkt OÜ, Laki 26, 12915 Tallinn, Estonia.

Depending on the delivery method and location, the delivery time can be up to 14 days. We will contact you within 5 days after the receipt of the returned product and will issue a refund for products eligible for the refund.